Reference

dewa808 Privacy Policy for Your Account

Our Privacy Policy explains what dewa808 collects when you open an account, verify your phone, use the lobby from a mobile device, or choose DANA and QRIS.

Account dataWallet recordsDevice choicesPolicy requests
dewa808 dewa808 Privacy Policy for Your Account
CONTACT ROUTES

Contact Us About Personal Data

A clear contact path helps you ask what data we hold, why a record appears, or how to correct an account detail. Use the policy contact route linked from this page and include your account identifier, the relevant date and a short description. Never send your password or full wallet credentials. We can ask for an account step or phone check before discussing private records.

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Policy contact route

Send a Privacy Policy request through our linked support route with your account identifier and the subject of your question, such as a QRIS reference or device record.

Account access request

If you cannot reach your account after phone verification, describe the access issue without sharing a password. We use the account details you provide to locate the correct privacy case.

Wallet record question

For DANA, OVO, GoPay, bank transfer or payment receipt questions, include the reference and status shown to you. Remove full wallet numbers before sending any supporting image.

HANDLING PRACTICES

Six Ways We Handle Your Details

We keep this Privacy Policy practical by linking each data use to an account action you recognise.

Collection at account opening

When you open an account, we receive the details needed for account setup and phone verification. We use them to create the requested account record and respond to related Privacy Policy questions.

Payment references

A wallet choice such as DANA or QRIS can produce a reference, amount status and timestamp connected to your account. We use that record to match a receipt or investigate a stalled status.

Device and browser signals

Your mobile or desktop browser may provide session, language and device signals. These details help us keep an access request connected to the right session without treating them as your password.

Cookies and page settings

Cookies can remember a session preference or help us understand whether a policy page loads correctly. You can adjust cookie controls in your browser, though some account steps may then need repeating.

Account security checks

Before discussing private account data, we may request a phone verification step or matching account detail. This reduces the chance that another person receives wallet or access records.

Retention and changes

We retain records for the period needed for the stated account, payment or legal purpose. To request correction, deletion or a copy, contact us with the specific record and reason.

Privacy Policy Questions From Indonesia

These answers cover the searches we hear most often about the dewa808 Privacy Policy, including wallet records, device data and account access. If your situation is different, use the policy contact route with the smallest useful set of details.

The Privacy Policy covers account details, phone verification, device and browser signals, cookies, wallet references, support messages and records connected with access or payment status.

Phone verification helps us connect an access request to the correct account. It may also be used before we discuss private records, including DANA, OVO, GoPay or QRIS references.

Yes. The Privacy Policy covers payment references and status details linked to your account, including QRIS, bank transfer and virtual account records. Do not send full banking credentials to support.

You can ask about device and browser signals connected with your account session. Include your account identifier and approximate date; we may request phone verification before discussing private records.

Use the policy contact route and name the exact field you believe is wrong. Add your account identifier and a short reason, but leave out your password and full wallet credentials.

Retention depends on the account, payment or legal purpose for the record. Ask us about a specific item and date, and we will explain the applicable handling position under local requirements.

You may submit a deletion request through the policy contact route. We assess the request against account, payment and legal duties, and we explain any record that must remain.